WHO Operations Clerk (Fixed Term Appointment Plus $13.5k USD Salary) 2025.
The WHO Operations Clerk (Fixed Term Appointment) position for 2025 presents an exciting opportunity to support the World Health Organization’s mission in promoting health and well-being globally. In this role, you will play a vital part in ensuring smooth operational processes and efficient administrative support within the organization.
ALSO READ: IFAD Regional Office Data Analyst 2025.
As an Operations Clerk, you will assist with various clerical tasks, including data management, document processing, and coordination of logistics. This position is ideal for individuals who are detail-oriented and passionate about contributing to public health initiatives. Join us in making a positive impact on global health by supporting essential operations at WHO.
QUALIFICATIONS
Education
Essential: Completion of secondary school education.
Desirable: Training on facilities and premises, including maintenance of safety and emergency equipment i.e. fire extinguishers, CCTV, etc.
Experience
Essential: At least two years of experience supporting office management, guest/client relations and/or meeting support.
Desirable: Relevant experience in the UN system or in an international environment.
Skills
- Knowledgeable in MS Office.
- Proactive, service-oriented, meticulous, and committed to achieve results in an established timeframe.
- Ability to achieve objectives in an efficient and effective manner.
- Ability to foster and maintain effective teamwork.
- Attention to high standards of hygiene and cleanliness in office spaces, including service and common areas to offer a healthy and welcoming office environment at all times.
- Emotional intelligence: ability to identify and manage one’s own emotions, as well as helping others to do the same.
WHO Competencies
- Teamwork
- Respecting and promoting individual and cultural differences
- Communication
- Producing results
Use of Language Skills
Essential:
- Beginners knowledge of English.
- Expert knowledge of Turkish.
REMUNERATION
WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at USD 13,859 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.
ADDITIONAL INFORMATION
- This vacancy notice may be used to fill other similar positions at the same grade level
- Only candidates under serious consideration will be contacted.
- A written test and/or an asynchronous video assessment may be used as a form of screening.
- In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review
DESCRIPTION OF DUTIES
As part of the Administrative Services & Conferences Unit (ASC), the incumbent ensures efficient facilities services for the WHO/Europe Istanbul Hub.
Under direct supervision of Operations Officer and broad guidance of the Regional Admin Services Manager, the incumbent will:
- Provides logistical assistance to the operations team supporting meeting room preparations and arrangements, furniture storage and movements, and fixed asset storage/maintenance.
- Liaises with BOS units’ Team assistants on their schedule of meetings to ensure timely preparation
- Delivers and collects mail, documents and other items.
- Makes minor purchases and collects urgently required goods from local suppliers on demand.
- Assists with customs clearance of goods including follows up with customs authorities and local authorities.
- Collects goods from customs with due regard to routine customs regulations and formalities; makes payment for goods if required
- Serves as back up to administrative personnel.
- Supports coordination with facilities management as required to facilitate smooth running of the office.
- Assists with office maintenance, printing, scanning and photocopying of documents, as well as general logistics in connection with meetings and other events.
- Responds and acts on routine telephone calls in connection with such tasks and brings matters to attention of relevant staff members.
- Assists and/or cover for the Operations Associate in the area of office logistics, such as: maintaining logistic records, management of inventory and communication systems incompliance with WHO established rules and procedures
- Performs other relevant duties as required
