The Food and Agriculture Organization (FAO) is excited to announce an opening for a Travel Associate. This position offers a unique opportunity to support the organization’s mission of ensuring food security and sustainable agriculture globally.
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If you have a passion for travel coordination and a commitment to making a difference in the world, apply now to join our dedicated team!
Key Functions/Results
• Provide guidance and advice on travel rules, procedures and policy exception management to user community.
• Track and maintain data records related to travel unit programmes and initiatives.
• Analyse and investigate technical problems in the travel system, rejections and errors in travel payments, verify correctness and alignments of records between the travel, HR and payment systems and take corrective action to adjust discrepancies and errors.
• Participate in the review, design and implementation of travel operational and reporting systems changes and enhancements.FAO
• Provide inputs for system testing and perform user acceptability tests of all travel system changes, provide inputs for ongoing design and procedural changes.
• Generate travel data reports as requested for internal analysis and audit requirements, prepare requirements for queries to be run, verify accuracy of data, assist with analysis of data and prepare summaries as required.FAO
• Participate in the development, co-ordination and delivery of travel programme-related training.
• Process and approve payments to headquarters travel agency: analyse and investigate technical rejections and take corrective action.FAO
• Process and prepare Import License Requests for staff entitlement related shipments and liaise with the Italian Ministry of Foreign Affairs on all matters relating to import licenses.
• Process administrative actions related to Travel Unit functions.
• Support knowledge building and knowledge sharing across the Organization through participation in the development and delivery of training related to travel administrative procedures and processes.FAO
• Review current processes and make recommendations to improve programme/projects administration procedures.
• Provide administrative support to the CSLD Travel Unit and assist head of unit with managing units’ activities.
• Perform other duties as required.FAO
Impact Of Work
The incumbent’s work affects the smooth and efficient operation of the Organization’s travel support functions. He/she plays a lead role in the coordination and provision of the travel support services for the successful achievement of the Division/Office’s mandate.
CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING
Minimum Requirements
Education: Secondary School Education.
Experience: Five years of relevant experience in office/travel and accounting support work.
Languages: Working knowledge (proficiency – level C) of English and of another official FAO language (Arabic, Chinese, French, Russian or Spanish).
IT Skills: Very good knowledge of the MS Office applications, Internet and office technology equipment.
Residency: General Service Staff are recruited locally.
To be eligible for this position, candidates must be nationals of the country of the duty station or possess an existing visa/work permit and reside within commuting distance of the duty station at the time of the application. “Commuting distance” means the distance within which staff members can travel daily between their place of work and their residence.
Competencies
• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement
Technical Skills
• Thorough knowledge of the essential elements of a range of financial/accounting/budgeting activities, including the relevant policies, rules and regulations.
• Thorough knowledge of Enterprise Resource Planning (ERP) corporate travel systems.
• Thorough knowledge of communication and documentation standards.
