World Bank Senior Program Assistant – Bhutan Representative Office 2025.

The World Bank is pleased to announce an opening for the position of Senior Program Assistant at the Bhutan Representative Office in 2025.
This role is integral to advancing development initiatives and supporting project management efforts aimed at improving the socio-economic conditions in Bhutan.
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The Senior Program Assistant will play a vital role in coordinating administrative tasks, facilitating communication among stakeholders, and ensuring the smooth execution of programs that align with the World Bank’s mission in the region.
Roles and Responsibilities
• Provide full logistical and secretarial support to the country front office, including:
(i) arranging travel schedules;
(ii) organizing meetings, senior management visits and knowledge sharing events
(iii) maintaining up-to-date work unit projects and other files (both paper and electronic);
(iv) providing primary assistance in the implementation of the front office’s work program, including task management, database management, editorial assistance, procurement matters and other general administrative tasks etc. and (v) preparing mission announcements, processing visa, transport arrangement, hotel bookings, client meetings scheduling, etc.
This will also include support for various advisory and investment departments of IFC.
• Responsible for time management and scheduling to include (i) effective prioritizing and resolving related conflicts and competing departments; and (ii) monitoring and communicating changes and other information to the appropriate staff, inside and outside the immediate work unit, including IFC stakeholders.
• Undertake representational duties to include serving as first point of contact and liaison with clients and officials both inside (including coordination with World Bank office, other regional country offices, Headquarters, etc.) and outside the Bank Group.
• Provide effective general research support.
• Coordinate and monitor multiple and diverse work processes and activities to ensure that management decisions are properly carried out.
• Ensure quality of documents requiring Country Manager or Country Officer or equivalent Official’s approval and/ or signature.
• Keep others informed by providing relevant information, reports or status updates.
• Draft/ finalize correspondence on a range of topics and prepares minutes of meetings.
• Support and work collaboratively with members of the immediate work team as well as with others in diverse work groups/ teams/ task forces, across Bank Group offices and joint representation.
• Accountable for the smooth operation of the office support work and related systems within the country front office by assuming primary responsibility for organizing and coordinating workflow.
• As first point of contact with HR, coordinate closely with HR colleagues on a range of issues, including internal/ external recruitments (and in some instances consultants/ temporary staff), review of job posting/ grading/ selection communication/ processes).
• Perform any other administrative task as directed by Management.
Selection Criteria
• Minimum bachelor’s degree with at least 8 years of experience or equivalent combination of education and experience
• Excellent knowledge of Microsoft Office applications and proficiency of technology or/and systems relevant to functional area.
• Established network preferred, including government, corporates and financial institutions
• Able to organize, coordinate, monitor and implement tasks and projects with minimal supervision and resolve competing demands
• Able to identify and resolve diverse issues/problems as they arise, which often requires interpretation of existing procedures and processes and independently determining an appropriate application.
• Relevant functional knowledge and understanding of institutional priorities, policies, operational and administrative procedures and people
• Ability and motivation to proactively learn new developments in relevant policies, procedures and technology
• Able to collaborate with other team members and contributes positively to the team’s work and output, demonstrating respect for different points of view
• Ability to interact with clients with discretion and diplomacy.
• Excellent communication skills, ability to communicate in a constructive and professional manner